Privacy Policy

Effective date: April 3, 2024

Last Updated: [11/1/2024]

LightningOps Corporation ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our software, services, and website (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, and payment details when you sign up for or interact with our Services.
  • Usage Data: Information about your interactions with our Services, such as IP address, device type, browser information, and activity logs.
  • Third-Party Data: Data from third-party services you connect to LightningOps, like cloud service provider accounts.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process payments and manage billing.
  • Communicate with you about updates, promotions, and support inquiries.
  • Ensure security and prevent fraudulent or unauthorized use of the Services.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your information. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party vendors who assist in delivering our Services (e.g., payment processors, cloud hosting providers).
  • Legal Compliance: When required by law or to protect the rights, safety, or property of LightningOps or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of our business.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing, updating, or deleting your data.
  • Opting out of promotional communications.
  • Restricting certain uses of your information.

To exercise your rights, please contact us at legal@lightningOps.com.

Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

International Users

If you are accessing our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our website. We encourage you to review this page periodically.

‍

‍

‍